COMMERCIAL WARRANTY
Adenna warrants our products to be free from defects in material and workmanship for a period of not less than 1 year from date of delivery. All products found defective within that period shall be replaced. Under no circumstances will any product(s) covered by this warranty be returned without (a) completing a Return Goods Authorization (RGA) form, and (b) obtaining an RGA Number, from an Adenna Customer Service Representative. Adenna disclaims all expressed or implied warranties to the maximum extent permitted by law. Under no circumstances shall Adenna be liable for any incidental, consequential, or indirect personal injury, damages, interruption of business, or any other loss arising from the use of our products.

It is understood and agreed that Adenna’s liability shall not exceed the amount of purchase price paid by buyer of the product. User assumes all risk of possible allergic sensitization or reactions. No action whatsoever arising from the use of our products may be brought after one year from the cause of such action.

RETURN GOODS POLICY
Orders accepted by Adenna are not subject to change or cancellation by Customer except with Adenna’s verbal and written consent. All return must (a) complete a Return Goods Authorization (RGA) form, and (b) obtain an RGA Number, from an Adenna Customer Service Representative. All non-defective returns shall be subject to a 15% restocking fee.

Return party shall prepay shipping cost. Products for replacement may be shipped before return goods are received. Failure to return goods within fifteen (15) days of issuance of RGA Number may result in additional invoice and charges. Adenna only accepts returns of Adenna’s branded products that are purchased and invoiced within 90-day period.